LC09: Ask, Listen & Be Precise

Asking the right questions, listening carefully to the answers, and always be precise.

These disciplines lead to better delegation – and better leadership with fewer misunderstandings.

There is a difference between asking open and closed questions. Use them intentionally.

When listening to someone’s answers, make sure that you use your empathy.

Speak clearly. Commit yourself with the words you use.

LeapCard 05 Content:

    1. LC09: Ask, Listen & Be Precise

    2. Overview and List of Details

    3. Catalytic Questions

    4. Frame the Question

    5. Listening Levels

    6. Proactive Language

    7. Focus on Listening and Speaking Last

    8. LeapCard Recap