LC11: Conflict Steps & Personification

Engage before the crucial points where a disagreement spins out of control.

If you don't, you or your team members may end up like the skilled female leader about to go to court for cutting down her neighbor’s tree in the middle of the night.

The steps of escalation were – and always are:

  • Disagreement
  • Personification
  • Growing
  • Problems
  • Reduced Communications
  • Enemies
  • Open Hostility

LeapCard 11 Content:

    1. LC11: Conflict Steps & Personification

    2. Overview and List of Details

    3. Catalytic Questions

    4. Stop the Escalation

    5. Help Before It Gets Personal

    6. Stepping Down Together

    7. Revisiting a Conflict to Discover What Got It Solved

    8. LeapCard Recap

  • €10,00 / month
  • 8 lessons