LeapCards™

Always seek to understand the extent of skill and will.

The most simple - but also most universally applicable - diagnostic tool in your leadership:

Taking both a team members’ capacity and her/his drive into account.

When delegating a task, you need to make sure that the team member is willing to carry it out - and that the person can actually do it.

Your best way of helping someone’s deficiency depends entirely on whether their lack is of skill or will.