LeapCard 71 delves into the concept of complexity within organizations. It classifies complexity into three types:
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Structural Complexity: This is managed by a Manager and focuses on processes and systems.
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Emergent Complexity: This is dealt with by an Entrepreneur and involves adapting to change and seizing opportunities.
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Socio-political Complexity: This is led by a Leader and involves handling relationships and power dynamics.
The card advises understanding the nature of change and suggests that other factors become crucial once a certain level of complexity is reached.
It stresses the importance of storytelling in leadership and highlights the need for preparation for effective management. References to LeapCards #123 and #124 indicate the availability of additional insights.